RETURN & REFUND POLICY
We offer a 30-day money-back guarantee.
If you are not satisfied with your purchase, you may request a refund within 30 days of receiving your order.
ELIGIBILITY FOR RETURNS
To be eligible for a return, your item must be in reasonable condition and returned in its original packaging where possible.
HOW TO REQUEST A REFUND
To start a return, please contact us at: info@tryiggu.com
Include your order number.
REFUNDS
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within a few business days.
SHIPPING COSTS
Customers are responsible for return shipping costs unless the item is defective or incorrect.
DAMAGED OR INCORRECT ITEMS
If your item arrives damaged or incorrect, please contact us within 7 days of delivery and we will resolve the issue.
LATE OR MISSING REFUNDS
If you haven’t received a refund yet, please check your bank account and contact your payment provider. If the issue persists, contact us at the email above.